---
description: Compare Watermelon vs Text to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Watermelon vs Text Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Watermelon \<span\>vs\</span\> Text](https://www.capterra.com.au/compare/184195/1078275/watermelon/vs/Text-App)

# Compare Watermelon vs Text

Canonical: https://www.capterra.com.au/compare/184195/1078275/watermelon/vs/Text-App

> Detailed comparison between Watermelon and Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Watermelon | Text |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 15 | 5 |
| **Starting Price** | EUR 99.00 | USD 25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Watermelon

Customer service, support, and sales teams at growing and mid-sized organizations looking to automate conversations while keeping human control and insight.

### Text

Ideal for SMBs, scaleups, and mid-sized enterprises seeking to modernize support: teams wanting to automate routine tasks, unify channels, and improve CX with AI.

## Key features

### Watermelon

- AI Summarization
- AI/Machine Learning
- API
- Configurable Workflow
- Customer Database
- Customer Service Analytics
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Personalization
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing

### Text

- AI Summarization
- AI/Machine Learning
- API
- Configurable Workflow
- Customer Database
- Customer Service Analytics
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Personalization
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing

## Links

- [View Watermelon Profile](https://www.capterra.com.au/software/184195/watermelon)
- [View Text Profile](https://www.capterra.com.au/software/1078275/Text-App)
- [View Original Comparison](https://www.capterra.com.au/compare/184195/1078275/watermelon/vs/Text-App)

-----

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