---
description: Compare SmartCustomer vs Juphy to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartCustomer vs Juphy Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [SmartCustomer \<span\>vs\</span\> Juphy](https://www.capterra.com.au/compare/184152/189171/sitejabber-business-suite/vs/juphy)

# Compare SmartCustomer vs Juphy

Canonical: https://www.capterra.com.au/compare/184152/189171/sitejabber-business-suite/vs/juphy

> Detailed comparison between SmartCustomer and Juphy. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartCustomer | Juphy |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 65 | 9 |
| **Starting Price** | - | USD 39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### SmartCustomer

Online businesses of all sizes, across all verticals, looking to accelerate growth using customer reviews to boost their online presence, resulting in increased conversions and sales.

### Juphy

Retail Brands, Communication Agencies

## Key features

### SmartCustomer

- API
- Activity Tracking
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Campaigns
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reminders
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Juphy

## Links

- [View SmartCustomer Profile](https://www.capterra.com.au/software/184152/sitejabber-business-suite)
- [View Juphy Profile](https://www.capterra.com.au/software/189171/juphy)
- [View Original Comparison](https://www.capterra.com.au/compare/184152/189171/sitejabber-business-suite/vs/juphy)

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