---
description: Compare ServiceWorks vs Retino to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceWorks vs Retino Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Pool Service Software](/directory/31416/pool-service/software) > [ServiceWorks \<span\>vs\</span\> Retino](https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino)

# Compare ServiceWorks vs Retino

Canonical: https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino

> Detailed comparison between ServiceWorks and Retino. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceWorks | Retino |
| **Overall rating** | 3.6/5 | 5.0/5 |
| **Total Reviews** | 115 | 15 |
| **Starting Price** | USD 948.00 | EUR 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceWorks

1\. Appliance and HVAC&#10;2. Cleaning Service&#10;3. Pest Control Service&#10;4. Auto Repair&#10;5. Fleet Management&#10;5. Electrical and Plumbing&#10;7. Landscaping&#10;and much more

### Retino

Online retailers, e-commerce merchants, online stores

## Key features

### ServiceWorks

- API
- Access Controls/Permissions
- Accounting Integration
- Asset Tracking
- Customisable Branding
- Customizable Reports
- Order Tracking
- Real-Time Data
- Real-Time Reporting
- Repair Management
- Reporting/Analytics
- Returns Management
- Route Optimization
- Status Tracking
- Support Ticket Management
- Traceability
- Warehouse Management
- Warranty Claims Management
- Warranty Tracking
- Workflow Management

### Retino

- API
- Access Controls/Permissions
- Accounting Integration
- Asset Tracking
- Customisable Branding
- Customizable Reports
- Order Tracking
- Real-Time Data
- Real-Time Reporting
- Repair Management
- Reporting/Analytics
- Returns Management
- Route Optimization
- Status Tracking
- Support Ticket Management
- Traceability
- Warehouse Management
- Warranty Claims Management
- Warranty Tracking
- Workflow Management

## Links

- [View ServiceWorks Profile](https://www.capterra.com.au/software/183679/serviceworks)
- [View Retino Profile](https://www.capterra.com.au/software/1040740/retino)
- [View Original Comparison](https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceWorks vs Retino Comparison - Capterra Australia 2026","description":"Compare ServiceWorks vs Retino to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino","about":[{"@id":"https://www.capterra.com.au/software/183679/serviceworks#software"},{"@id":"https://www.capterra.com.au/software/1040740/retino#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"ServiceWorks","description":"ServiceWorks is the all-in-one solution for field service businesses—combining scheduling, dispatch, invoicing, payments, GPS tracking, CRM, and route optimization in one powerful platform. Designed for teams of any size in industries like appliance repair, HVAC, cleaning, and more, ServiceWorks helps you run your business on the go with a full-featured mobile app. Onboarding is quick and stress-free—we import your customers and pricing data for you. Plus, you get free, expert customer support whenever you need it. Stop juggling multiple tools. With ServiceWorks, you can streamline operations, stay connected in the field, and grow with confidence—all from one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ef149747-e5ca-4bae-9187-6c8fcd23edcf.png","url":"https://www.capterra.com.au/software/183679/serviceworks","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/183679/serviceworks#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.6,"bestRating":5,"ratingCount":115},"offers":{"price":"948","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Retino","description":"Retino is a return management software that helps online merchants streamline the return process. Retino offers an embedded portal where customers can initiate returns or warranty claims, schedule pickups, and track status. The software centralizes return data like communication history, refunds, and customer satisfaction ratings to help online retailers optimize the return experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1e3df0ae-8892-4883-9b20-b16608c66253.jpeg","url":"https://www.capterra.com.au/software/1040740/retino","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1040740/retino#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":15},"offers":{"price":"15","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Pool Service Software","position":2,"item":"/directory/31416/pool-service/software","@type":"ListItem"},{"name":"ServiceWorks vs Retino","position":3,"item":"https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/183679/1040740/serviceworks/vs/retino#breadcrumblist"}]}
</script>