HubSpot Service Hub vs Zendesk Suite

USD 50.00/month

USD 55.00/month

• Ease of Use

  4.4 (152)

• Features & Functionality

  4.1 (152)

• Customer Service

  4.6 (152)

• Value for Money

  4.2 (152)

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• Ease of Use

  4.3 (3,805)

• Features & Functionality

  4.4 (3,805)

• Customer Service

  4.3 (3,805)

• Value for Money

  4.2 (3,805)

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HubSpot Service Hub helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.

Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

• Automated Routing
• Email Templates
• Help Desk Management
• Knowledge Base Management
• Offline Form
• Real Time Data
• Service Level Agreement (SLA) Management
• Single Sign On
• Support Ticket Tracking
• Ticket Management

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• Automated Routing
• Email Templates
• Help Desk Management
• Knowledge Base Management
• Offline Form
• Real Time Data
• Service Level Agreement (SLA) Management
• Single Sign On
• Support Ticket Tracking
• Ticket Management

See all features

• Cloud-based
• On-premises

• Cloud-based
• On-premises

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat