---
description: Compare CloudTalk vs PBXware to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CloudTalk vs PBXware Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [CloudTalk \<span\>vs\</span\> PBXware](https://www.capterra.com.au/compare/182004/187684/cloudtalk/vs/pbxware)

# Compare CloudTalk vs PBXware

Canonical: https://www.capterra.com.au/compare/182004/187684/cloudtalk/vs/pbxware

> Detailed comparison between CloudTalk and PBXware. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | PBXware |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 268 | 0 |
| **Starting Price** | USD 19.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### PBXware

Our Unified Communications \&amp; Collaboration suite serves telecom service providers of all sizes with a wide range of features to support growth and productivity, efficiency, and flexible customization.

## Key features

### CloudTalk

- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Computer Telephony Integration
- For Cloud Phone Systems
- Inbound Call Center
- Multi-Channel Communication
- Online Voice Transmission
- Outbound Call Center
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Unified Communications
- Video Conferencing

### PBXware

- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Computer Telephony Integration
- For Cloud Phone Systems
- Inbound Call Center
- Multi-Channel Communication
- Online Voice Transmission
- Outbound Call Center
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Unified Communications
- Video Conferencing

## Links

- [View CloudTalk Profile](https://www.capterra.com.au/software/182004/cloudtalk)
- [View PBXware Profile](https://www.capterra.com.au/software/187684/pbxware)
- [View Original Comparison](https://www.capterra.com.au/compare/182004/187684/cloudtalk/vs/pbxware)

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