---
description: Compare Viber vs CommBox to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs CommBox Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> CommBox](https://www.capterra.com.au/compare/180348/194615/viber/vs/commbox-platform)

# Compare Viber vs CommBox

Canonical: https://www.capterra.com.au/compare/180348/194615/viber/vs/commbox-platform

> Detailed comparison between Viber and CommBox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | CommBox |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 4058 | 0 |
| **Starting Price** | - | USD 199.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | Not Offered | In Person, Live Online, Documentation |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### CommBox

Mid to Enterprise companies in all customer front verticals

## Key features

### Viber

- API
- Chat/Messaging
- Feedback Management
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Personalization
- Reporting/Analytics
- Video Support

### CommBox

- AI/Machine Learning
- API
- Blended Call Center
- Chat/Messaging
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Viber Profile](https://www.capterra.com.au/software/180348/viber)
- [View CommBox Profile](https://www.capterra.com.au/software/194615/commbox-platform)
- [View Original Comparison](https://www.capterra.com.au/compare/180348/194615/viber/vs/commbox-platform)

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