---
description: Compare WhatsApp vs Google Voice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WhatsApp vs Google Voice Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [WhatsApp \<span\>vs\</span\> Google Voice](https://www.capterra.com.au/compare/180345/210592/whatsapp/vs/voice)

# Compare WhatsApp vs Google Voice

Canonical: https://www.capterra.com.au/compare/180345/210592/whatsapp/vs/voice

> Detailed comparison between WhatsApp and Google Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WhatsApp | Google Voice |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 16361 | 722 |
| **Starting Price** | - | USD 10.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | FAQs/Forum |
| **Training** | Not Offered | - |

## Best for

### WhatsApp

WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale.

### Google Voice

\-

## Key features

### WhatsApp

- @mentions
- API
- Audio Calls
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Project Management
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Video Conferencing
- Video Support

### Google Voice

- Call Screening
- For Cloud Phone Systems
- Voicemail Transcription

## Links

- [View WhatsApp Profile](https://www.capterra.com.au/software/180345/whatsapp)
- [View Google Voice Profile](https://www.capterra.com.au/software/210592/voice)
- [View Original Comparison](https://www.capterra.com.au/compare/180345/210592/whatsapp/vs/voice)

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