---
description: Compare Twilio vs touchSMS to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Twilio vs touchSMS Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/31362/cloud-communication-platform/software) > [Twilio \<span\>vs\</span\> touchSMS](https://www.capterra.com.au/compare/180158/1015423/twilio-communications-platform/vs/touchsms)

# Compare Twilio vs touchSMS

Canonical: https://www.capterra.com.au/compare/180158/1015423/twilio-communications-platform/vs/touchsms

> Detailed comparison between Twilio and touchSMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Twilio | touchSMS |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 501 | 0 |
| **Starting Price** | USD 0.01 | $0.05 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Twilio

Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, and real estate agents, in over 180 countries.

### touchSMS

Businesses of all sizes requiring an SMS communications solutions. touchSMS is a single user, pre-paid platform. Premium product and service - giving you access to all the tools for 5c/SMS inc gst.

## Key features

### Twilio

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Mass Texting
- Message Personalization
- Mobile Coupons
- Natural Language Processing
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Text-to-Win
- Third-Party Integrations

### touchSMS

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Contact Management
- Mass Texting
- Message Personalization
- Mobile Coupons
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Text-to-Win
- Third-Party Integrations

## Links

- [View Twilio Profile](https://www.capterra.com.au/software/180158/twilio-communications-platform)
- [View touchSMS Profile](https://www.capterra.com.au/software/1015423/touchsms)
- [View Original Comparison](https://www.capterra.com.au/compare/180158/1015423/twilio-communications-platform/vs/touchsms)

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