---
description: Compare Dameware vs Zoho Assist to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dameware vs Zoho Assist Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Dameware \<span\>vs\</span\> Zoho Assist](https://www.capterra.com.au/compare/179422/181775/dameware-remote-support/vs/zoho-assist)

# Compare Dameware vs Zoho Assist

Canonical: https://www.capterra.com.au/compare/179422/181775/dameware-remote-support/vs/zoho-assist

> Detailed comparison between Dameware and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dameware | Zoho Assist |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 244 | 1374 |
| **Starting Price** | USD 540.00 | INR 480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Dameware

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

## Key features

### Dameware

- Access Controls/Permissions
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- File Sharing
- File Transfer
- For MSPs
- Live Chat
- Mobile Access
- Monitoring
- Multiple User Accounts
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Session Recording
- Session Transfer
- Support Ticket Management
- Surveys & Feedback
- Unattended Access

### Zoho Assist

- Access Controls/Permissions
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- File Sharing
- File Transfer
- For MSPs
- Live Chat
- Mobile Access
- Monitoring
- Multiple User Accounts
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Session Recording
- Session Transfer
- Support Ticket Management
- Surveys & Feedback
- Unattended Access

## Links

- [View Dameware Profile](https://www.capterra.com.au/software/179422/dameware-remote-support)
- [View Zoho Assist Profile](https://www.capterra.com.au/software/181775/zoho-assist)
- [View Original Comparison](https://www.capterra.com.au/compare/179422/181775/dameware-remote-support/vs/zoho-assist)

-----

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