---
description: Compare Trengo vs HubSpot Service Hub to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trengo vs HubSpot Service Hub Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Trengo \<span\>vs\</span\> HubSpot Service Hub](https://www.capterra.com.au/compare/177967/182476/trengo/vs/hubspot-service-hub)

# Compare Trengo vs HubSpot Service Hub

Canonical: https://www.capterra.com.au/compare/177967/182476/trengo/vs/hubspot-service-hub

> Detailed comparison between Trengo and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trengo | HubSpot Service Hub |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 26 | 187 |
| **Starting Price** | EUR 125.00 | USD 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### Trengo

Trengo is the leading customer service software for medium-sized businesses. Scalable for industries like hospitality, automotive, travel, and many more.

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

## Key features

### Trengo

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Engagement
- Customisable Branding
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### HubSpot Service Hub

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Engagement
- Customisable Branding
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Trengo Profile](https://www.capterra.com.au/software/177967/trengo)
- [View HubSpot Service Hub Profile](https://www.capterra.com.au/software/182476/hubspot-service-hub)
- [View Original Comparison](https://www.capterra.com.au/compare/177967/182476/trengo/vs/hubspot-service-hub)

-----

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