---
description: Compare Express Text vs Twilio to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Express Text vs Twilio Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Express Text \<span\>vs\</span\> Twilio](https://www.capterra.com.au/compare/177470/180158/express-text/vs/twilio-communications-platform)

# Compare Express Text vs Twilio

Canonical: https://www.capterra.com.au/compare/177470/180158/express-text/vs/twilio-communications-platform

> Detailed comparison between Express Text and Twilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Express Text | Twilio |
| **Overall rating** | 5.0/5 | 4.4/5 |
| **Total Reviews** | 4 | 501 |
| **Starting Price** | USD 49.00 | USD 0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Express Text

Retailers, nightclubs, restaurants, marketing agencies, nonprofits, ecommerce businesses, pizza places, real estate, fitness centers, salons, cafes

### Twilio

Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, and real estate agents, in over 180 countries.

## Key features

### Express Text

- 2-Way Messaging
- Automated Responses
- Contact Management
- Mass Texting
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes

### Twilio

- 2-Way Messaging
- Archiving & Retention
- Automated Responses
- Automatic Call Distribution
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Mass Texting
- Natural Language Processing
- Performance Management
- Recording
- Reminders
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Video Conferencing

## Links

- [View Express Text Profile](https://www.capterra.com.au/software/177470/express-text)
- [View Twilio Profile](https://www.capterra.com.au/software/180158/twilio-communications-platform)
- [View Original Comparison](https://www.capterra.com.au/compare/177470/180158/express-text/vs/twilio-communications-platform)

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