---
description: Compare Smaply vs TheyDo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smaply vs TheyDo Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Smaply \<span\>vs\</span\> TheyDo](https://www.capterra.com.au/compare/177161/213609/smaply/vs/theydo)

# Compare Smaply vs TheyDo

Canonical: https://www.capterra.com.au/compare/177161/213609/smaply/vs/theydo

> Detailed comparison between Smaply and TheyDo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smaply | TheyDo |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 20 | 4 |
| **Starting Price** | EUR 0.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Smaply

Smaply is a journey mapping \&amp; management tool to improve the customer experience. The tool is designed for companies with CX teams that collaborate on maps and share progress with others.

### TheyDo

Customer-centric teams.

## Key features

### Smaply

- Attribution Modeling
- Collaboration Tools
- Customer Database
- Customer Experience Management
- Customer Profiles
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Map Creation
- Performance Metrics
- Personalization
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Tagging
- Whiteboard

### TheyDo

- Collaboration Tools
- Customer Experience Management
- Customer Profiles
- Customizable Templates
- Data Import/Export
- Data Visualization
- Performance Metrics
- Real-Time Data
- Single Sign On
- Tagging
- Workflow Management

## Links

- [View Smaply Profile](https://www.capterra.com.au/software/177161/smaply)
- [View TheyDo Profile](https://www.capterra.com.au/software/213609/theydo)
- [View Original Comparison](https://www.capterra.com.au/compare/177161/213609/smaply/vs/theydo)

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