---
description: Compare Document360 vs KnowAll Matrix to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Document360 vs KnowAll Matrix Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [Document360 \<span\>vs\</span\> KnowAll Matrix](https://www.capterra.com.au/compare/177031/1015981/document360/vs/knowall-matrix)

# Compare Document360 vs KnowAll Matrix

Canonical: https://www.capterra.com.au/compare/177031/1015981/document360/vs/knowall-matrix

> Detailed comparison between Document360 and KnowAll Matrix. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | KnowAll Matrix |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 291 | 0 |
| **Starting Price** | - | GBP 180.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Document360

Document360 is suitable for businesses of all sizes and across all industries - IT, SaaS, Finances, Education, Healthcare, Legal, and more.&#10;&#10;Trusted by 100k+ users across the globe.

### KnowAll Matrix

Our library software serves multiple sectors such as law practices, schools, colleges, prisons, government and public organizations and religious insitutions.

## Key features

### Document360

- API
- Access Controls/Permissions
- Activity Tracking
- Catalog Management
- Content Management
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Document Management
- Full Text Search
- Reporting & Statistics
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Website Integration
- Wiki

### KnowAll Matrix

- API
- Access Controls/Permissions
- Catalog Management
- Content Management
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Management
- Full Text Search
- Reporting & Statistics
- Self Service Portal
- Single Sign On
- Tagging
- Third-Party Integrations

## Links

- [View Document360 Profile](https://www.capterra.com.au/software/177031/document360)
- [View KnowAll Matrix Profile](https://www.capterra.com.au/software/1015981/knowall-matrix)
- [View Original Comparison](https://www.capterra.com.au/compare/177031/1015981/document360/vs/knowall-matrix)

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