---
description: Compare Exceed.ai vs Squirro to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Exceed.ai vs Squirro Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Exceed.ai \<span\>vs\</span\> Squirro](https://www.capterra.com.au/compare/176408/182858/exceed-ai/vs/squirro-customer-insights)

# Compare Exceed.ai vs Squirro

Canonical: https://www.capterra.com.au/compare/176408/182858/exceed-ai/vs/squirro-customer-insights

> Detailed comparison between Exceed.ai and Squirro. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Exceed.ai | Squirro |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 13 | 2 |
| **Starting Price** | USD 1,950.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Exceed.ai

Technology and financial companies that require human sales reps to close business who have a customer lifetime value of $1000 and above.

### Squirro

Squirro is tailored for the most regulated industries, designed to enhance productivity and decision-making for enterprises across sectors including finance, insurance, utilities, and more.

## Key features

### Exceed.ai

- AI/Machine Learning
- API
- Activity Dashboard
- CRM
- Communication Management
- Email Management
- For Sales Teams/Organizations
- Intent Recognition
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Personalization
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Speech Recognition
- Virtual Personal Assistant (VPA)

### Squirro

- AI/Machine Learning
- API
- Activity Dashboard
- CRM
- Communication Management
- Email Management
- For Sales Teams/Organizations
- Intent Recognition
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Personalization
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Speech Recognition
- Virtual Personal Assistant (VPA)

## Links

- [View Exceed.ai Profile](https://www.capterra.com.au/software/176408/exceed-ai)
- [View Squirro Profile](https://www.capterra.com.au/software/182858/squirro-customer-insights)
- [View Original Comparison](https://www.capterra.com.au/compare/176408/182858/exceed-ai/vs/squirro-customer-insights)

-----

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