---
description: Compare Nextiva vs 8x8 Work to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs 8x8 Work Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> 8x8 Work](https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office)

# Compare Nextiva vs 8x8 Work

Canonical: https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office

> Detailed comparison between Nextiva and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | 8x8 Work |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 914 | 309 |
| **Starting Price** | USD 25.00 | $24.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- SSL Security
- Screen Sharing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### 8x8 Work

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- SSL Security
- Screen Sharing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Nextiva Profile](https://www.capterra.com.au/software/175788/nextiva)
- [View 8x8 Work Profile](https://www.capterra.com.au/software/187525/virtual-office)
- [View Original Comparison](https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs 8x8 Work Comparison - Capterra Australia 2026","description":"Compare Nextiva vs 8x8 Work to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office","about":[{"@id":"https://www.capterra.com.au/software/175788/nextiva#software"},{"@id":"https://www.capterra.com.au/software/187525/virtual-office#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.com.au/software/175788/nextiva","@id":"https://www.capterra.com.au/software/175788/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"8x8 Work","description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/499c576c-8176-4892-a257-5a10c6b697de.png","url":"https://www.capterra.com.au/software/187525/virtual-office","@id":"https://www.capterra.com.au/software/187525/virtual-office#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"24","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs 8x8 Work","position":3,"item":"https://www.capterra.com.au/compare/175788/187525/nextiva/vs/virtual-office","@type":"ListItem"}]}]}
</script>
