---
description: Compare UserTesting vs Dovetail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserTesting vs Dovetail Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [UX Software](/directory/31036/ux/software) > [UserTesting \<span\>vs\</span\> Dovetail](https://www.capterra.com.au/compare/173755/174077/usertesting/vs/dovetail)

# Compare UserTesting vs Dovetail

Canonical: https://www.capterra.com.au/compare/173755/174077/usertesting/vs/dovetail

> Detailed comparison between UserTesting and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | UserTesting | Dovetail |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 130 | 97 |
| **Starting Price** | USD 250.00 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### UserTesting

Product teams, marketers, digital and customer experience executives across industries, including Retail, Financial Services, Healthcare, B2B and Consumer Tech, and more.

### Dovetail

Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte.

## Key features

### UserTesting

- Activity Dashboard
- Collaboration Tools
- Customizable Fields
- Dashboard
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Multi-Channel Data Collection
- Product Lifecycle Management
- Product Roadmapping
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Visual Analytics
- Workflow Management

### Dovetail

- Activity Dashboard
- Collaboration Tools
- Customizable Fields
- Customizable Reports
- Dashboard
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Monitoring
- Multi-Channel Data Collection
- Product Lifecycle Management
- Product Roadmapping
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Visual Analytics
- Workflow Management

## Links

- [View UserTesting Profile](https://www.capterra.com.au/software/173755/usertesting)
- [View Dovetail Profile](https://www.capterra.com.au/software/174077/dovetail)
- [View Original Comparison](https://www.capterra.com.au/compare/173755/174077/usertesting/vs/dovetail)

-----

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