---
description: Compare Zendesk WFM vs Flex Plus to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk WFM vs Flex Plus Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Zendesk WFM \<span\>vs\</span\> Flex Plus](https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus)

# Compare Zendesk WFM vs Flex Plus

Canonical: https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus

> Detailed comparison between Zendesk WFM and Flex Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk WFM | Flex Plus |
| **Overall rating** | 4.9/5 | 4.8/5 |
| **Total Reviews** | 17 | 45 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zendesk WFM

For organizations managing teams in Zendesk.

### Flex Plus

Hospitality&#10;Events&#10;Warehousing \&amp; Logistics&#10;Manufacturing&#10;Retail

## Key features

### Zendesk WFM

- API
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Clock In/Out
- Customizable Reports
- Employee Management
- Employee Scheduling
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

### Flex Plus

- API
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Clock In/Out
- Customizable Reports
- Employee Management
- Employee Scheduling
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

## Links

- [View Zendesk WFM Profile](https://www.capterra.com.au/software/170953/tymeshift)
- [View Flex Plus Profile](https://www.capterra.com.au/software/1070245/Flex-Plus)
- [View Original Comparison](https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk WFM vs Flex Plus Comparison - Capterra Australia 2026","description":"Compare Zendesk WFM vs Flex Plus to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus","about":[{"@id":"https://www.capterra.com.au/software/170953/tymeshift#software"},{"@id":"https://www.capterra.com.au/software/1070245/Flex-Plus#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Zendesk WFM","description":"Zendesk WFM is the fastest and easiest way to manage agents in Zendesk. It provides AI-powered demand forecasting using your own Zendesk data, automatically schedules your agents by shifts and focus areas based on the forecast, and provides real-time and historical reporting on your team’s performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7e938e71-61d5-411b-8a7b-4042dc3367e2.jpeg","url":"https://www.capterra.com.au/software/170953/tymeshift","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/170953/tymeshift#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":17},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Flex Plus","description":"Indeed Flex is a leading contingent labour
and workforce management technology provider backed by the world’s #1 jobsite, Indeed. \n\nFlex Plus is an unparalleled, end-to-end staffing solution custom-built for enterprises, solving the challenges of internal and contingent workforce management within one streamlined, intuitive platform.\n\nCentralising vendor  and workforce management technologies, Flex Plus provides full visibility of performance and spend by site and vendor, enabling clients to track and optimise operations.\n\nAlongside, the Indeed Flex digital marketplace provides instant access to over 170,000 pre-vetted, temp workers available to fill roles at speed.\n\nThe platform is designed to drive fast adoption, simplifying processes and leveraging AI to maximise productivity whilst dedicated account teams work hand-in-hand with clients to elevate worker and agency partner performance.\n\nDiscover how Flex Plus is delivering genuine results  for market-leading enterprises today.","url":"https://www.capterra.com.au/software/1070245/Flex-Plus","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1070245/Flex-Plus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":45},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workforce Management Software","position":2,"item":"/directory/30210/workforce-management/software","@type":"ListItem"},{"name":"Zendesk WFM vs Flex Plus","position":3,"item":"https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/170953/1070245/tymeshift/vs/Flex-Plus#breadcrumblist"}]}
</script>