---
description: Compare Shift vs Spike to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shift vs Spike Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Shift \<span\>vs\</span\> Spike](https://www.capterra.com.au/compare/169851/187168/shift/vs/spike)

# Compare Shift vs Spike

Canonical: https://www.capterra.com.au/compare/169851/187168/shift/vs/spike

> Detailed comparison between Shift and Spike. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shift | Spike |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 327 | 45 |
| **Starting Price** | USD 149.00 | USD 5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Documentation | Webinars, Documentation, Videos |

## Best for

### Shift

Shift is designed for anyone who spends the majority of their day online.

### Spike

Spike is designed for professionals, teams, and small businesses that rely on email as their primary communication tool and want a faster, AI-powered inbox that helps them collaborate.

## Key features

### Shift

- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- Dark Mode
- Document Management
- Email Management
- Email Monitoring
- File Sharing
- Inbox Management
- Messaging
- Monitoring
- Project Management
- Shared Inboxes

### Spike

- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Document Management
- Email Management
- Encryption
- File Sharing
- Inbox Management
- Messaging
- Mobile Alerts
- Project Management
- Recurring Tasks
- Scheduling
- Shared Inboxes

## Links

- [View Shift Profile](https://www.capterra.com.au/software/169851/shift)
- [View Spike Profile](https://www.capterra.com.au/software/187168/spike)
- [View Original Comparison](https://www.capterra.com.au/compare/169851/187168/shift/vs/spike)

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