---
description: Compare OfficeWatch Call Reporting vs InCharge Unified Call Management to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OfficeWatch Call Reporting vs InCharge Unified Call Management Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [OfficeWatch Call Reporting \<span\>vs\</span\> InCharge Unified Call Management](https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management)

# Compare OfficeWatch Call Reporting vs InCharge Unified Call Management

Canonical: https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management

> Detailed comparison between OfficeWatch Call Reporting and InCharge Unified Call Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | OfficeWatch Call Reporting | InCharge Unified Call Management |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 4 | 3 |
| **Starting Price** | USD 1,295.00 | CAD 500.00 |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### OfficeWatch Call Reporting

Designed for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, \&amp; limit liability. Larger customers would benefit from our XT Enterprise solution.

### InCharge Unified Call Management

Designed with small to medium businesses in mind yet scale able to large, multi site systems, serving all sectors including government, financial, healthcare, education, and general business.

## Key features

### OfficeWatch Call Reporting

- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Reporting
- Call Routing
- Call Tracking
- Call Volume
- Caller ID
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log

### InCharge Unified Call Management

- Activity Tracking
- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Recording
- Call Reporting
- Call Volume
- Caller ID
- Customizable Reports
- Data Import/Export
- Inbound Reporting
- Outbound Reporting
- Reporting & Statistics
- Unattended Call Management
- User Management

## Links

- [View OfficeWatch Call Reporting Profile](https://www.capterra.com.au/software/16978/officewatch-call-accounting)
- [View InCharge Unified Call Management Profile](https://www.capterra.com.au/software/149772/incharge-unified-call-management)
- [View Original Comparison](https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"OfficeWatch Call Reporting vs InCharge Unified Call Management Comparison - Capterra Australia 2026","description":"Compare OfficeWatch Call Reporting vs InCharge Unified Call Management to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management","about":[{"@id":"https://www.capterra.com.au/software/16978/officewatch-call-accounting#software"},{"@id":"https://www.capterra.com.au/software/149772/incharge-unified-call-management#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU"},{"name":"OfficeWatch Call Reporting","description":"OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts  help businesses gain ROI from their investment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c87537bd-987e-476e-8d3a-45c78b673ede.png","url":"https://www.capterra.com.au/software/16978/officewatch-call-accounting","@id":"https://www.capterra.com.au/software/16978/officewatch-call-accounting#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4,"ratingValue":4.8},"offers":{"price":"1295","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"InCharge Unified Call Management","description":"InCharge Unified Call Management is a powerful web based Call Accounting reporting solution that can generate detailed or summary reports on your PBX and mobile devices. With over 20 years of experience and 1000's of installations, our InCharge CDR and Wireless reporting applications are your answer. With its long list of features we have you covered.\nEasy to use web interface, Virtual server support, Customizable Reports, Multiple PBX support, (i.e. AVAYA, Cisco, Mitel), Avaya DBA compatible","url":"https://www.capterra.com.au/software/149772/incharge-unified-call-management","@id":"https://www.capterra.com.au/software/149772/incharge-unified-call-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":4.3},"offers":{"price":"500","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Windows, Windows on premise"},{"@id":"https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Accounting Software","position":2,"item":"/directory/30083/call-accounting/software","@type":"ListItem"},{"name":"OfficeWatch Call Reporting vs InCharge Unified Call Management","position":3,"item":"https://www.capterra.com.au/compare/16978/149772/officewatch-call-accounting/vs/incharge-unified-call-management","@type":"ListItem"}]}]}
</script>