---
description: Compare Trustpilot vs Feed It Back to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Feed It Back Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Trustpilot \<span\>vs\</span\> Feed It Back](https://www.capterra.com.au/compare/169618/213501/trustpilot/vs/feed-it-back)

# Compare Trustpilot vs Feed It Back

Canonical: https://www.capterra.com.au/compare/169618/213501/trustpilot/vs/feed-it-back

> Detailed comparison between Trustpilot and Feed It Back. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Feed It Back |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 1202 | 81 |
| **Starting Price** | USD 299.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Feed It Back

We are the UK's leading total reputation solution for the Hospitality sector

## Key features

### Trustpilot

- API
- Customer Database
- Customer Experience Management
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Real-Time Data
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SEO Management
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### Feed It Back

- Customer Experience Management
- Customizable Reports
- Engagement Tracking
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SEO Management
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations

## Links

- [View Trustpilot Profile](https://www.capterra.com.au/software/169618/trustpilot)
- [View Feed It Back Profile](https://www.capterra.com.au/software/213501/feed-it-back)
- [View Original Comparison](https://www.capterra.com.au/compare/169618/213501/trustpilot/vs/feed-it-back)

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