---
description: Compare Trustpilot vs Loox to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Loox Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Trustpilot \<span\>vs\</span\> Loox](https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox)

# Compare Trustpilot vs Loox

Canonical: https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox

> Detailed comparison between Trustpilot and Loox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | Loox |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 1202 | 16 |
| **Starting Price** | USD 299.00 | USD 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Loox

Loox is a marketing solution that allows Shopify merchants to collect tons of reviews with photos from happy customers in order to create elegant online stores that shoppers can trust.

## Key features

### Trustpilot

- Activity Dashboard
- Customer Experience Management
- Dashboard
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Promotion
- Social Sharing
- Third-Party Integrations

### Loox

- Activity Dashboard
- Customer Experience Management
- Dashboard
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Promotion
- Social Sharing
- Third-Party Integrations

## Links

- [View Trustpilot Profile](https://www.capterra.com.au/software/169618/trustpilot)
- [View Loox Profile](https://www.capterra.com.au/software/200494/loox)
- [View Original Comparison](https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Trustpilot vs Loox Comparison - Capterra Australia 2026","description":"Compare Trustpilot vs Loox to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox","about":[{"@id":"https://www.capterra.com.au/software/169618/trustpilot#software"},{"@id":"https://www.capterra.com.au/software/200494/loox#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.com.au/software/169618/trustpilot","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/169618/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Loox","description":"Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos &amp; videos and beautifully display happy customer content.\n\nOver 100,000 Shopify &amp; Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bff6d1b6-bb01-404b-98e7-5dc84771d875.png","url":"https://www.capterra.com.au/software/200494/loox","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/200494/loox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":16},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Trustpilot vs Loox","position":3,"item":"https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/169618/200494/trustpilot/vs/loox#breadcrumblist"}]}
</script>