---
description: Compare Trustpilot vs Swell to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Swell Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Swell](https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell)

# Compare Trustpilot vs Swell

Canonical: https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell

> Detailed comparison between Trustpilot and Swell. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | Swell |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 1202 | 355 |
| **Starting Price** | USD 299.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Swell

Swell is built for healthcare and dental providers with anywhere from 1 to 1000+ locations. Other users are businesses with a physical presence that offer a reviewable service, including home services

## Key features

### Trustpilot

- API
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Swell

- API
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Trustpilot Profile](https://www.capterra.com.au/software/169618/trustpilot)
- [View Swell Profile](https://www.capterra.com.au/software/172802/swell)
- [View Original Comparison](https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Trustpilot vs Swell Comparison - Capterra Australia 2026","description":"Compare Trustpilot vs Swell to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell","about":[{"@id":"https://www.capterra.com.au/software/169618/trustpilot#software"},{"@id":"https://www.capterra.com.au/software/172802/swell#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.com.au/software/169618/trustpilot","@id":"https://www.capterra.com.au/software/169618/trustpilot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Swell","description":"Swell automatically gathers private and public feedback from patients and employees of healthcare practices. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eb681717-602e-4278-9a44-0005522cd23d.png","url":"https://www.capterra.com.au/software/172802/swell","@id":"https://www.capterra.com.au/software/172802/swell#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":355},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Trustpilot vs Swell","position":3,"item":"https://www.capterra.com.au/compare/169618/172802/trustpilot/vs/swell","@type":"ListItem"}]}]}
</script>