---
description: Compare Trustpilot vs Online Reputation Management to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Online Reputation Management Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Online Reputation Management](https://www.capterra.com.au/compare/169618/1077699/trustpilot/vs/Online-Reputation-Management)

# Compare Trustpilot vs Online Reputation Management

Canonical: https://www.capterra.com.au/compare/169618/1077699/trustpilot/vs/Online-Reputation-Management

> Detailed comparison between Trustpilot and Online Reputation Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Online Reputation Management |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 1202 | 0 |
| **Starting Price** | USD 299.00 | USD 50.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk |
| **Training** | Live Online, Webinars, Documentation | Live Online |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Online Reputation Management

Small and medium-sized enterprises (SMEs) \&amp; Industries with a strong focus on customer centricity, such as retail, hospitality, healthcare, finance, and telecommunications.

## Key features

### Trustpilot

- API
- Customer Database
- Customer Experience Management
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Predictive Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### Online Reputation Management

- Customer Experience Management
- Dashboard
- Monitoring
- Predictive Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis

## Links

- [View Trustpilot Profile](https://www.capterra.com.au/software/169618/trustpilot)
- [View Online Reputation Management Profile](https://www.capterra.com.au/software/1077699/Online-Reputation-Management)
- [View Original Comparison](https://www.capterra.com.au/compare/169618/1077699/trustpilot/vs/Online-Reputation-Management)

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