---
description: Compare Trustpilot vs Real Time Feedback to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Real Time Feedback Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Real Time Feedback](https://www.capterra.com.au/compare/169618/1027265/trustpilot/vs/feedback)

# Compare Trustpilot vs Real Time Feedback

Canonical: https://www.capterra.com.au/compare/169618/1027265/trustpilot/vs/feedback

> Detailed comparison between Trustpilot and Real Time Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Real Time Feedback |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 1202 | 25 |
| **Starting Price** | USD 299.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | Live Online, Webinars, Documentation | Live Online, Documentation |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Real Time Feedback

Real Time Feedback is ideal for businesses that want to carefully manage their customer engagement. &#10;&#10;Restaurants, big-box retailers, stadiums, and anywhere that prioritizes the customer experience.

## Key features

### Trustpilot

- API
- Campaign Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Real Time Feedback

- API
- Campaign Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Trustpilot Profile](https://www.capterra.com.au/software/169618/trustpilot)
- [View Real Time Feedback Profile](https://www.capterra.com.au/software/1027265/feedback)
- [View Original Comparison](https://www.capterra.com.au/compare/169618/1027265/trustpilot/vs/feedback)

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