---
description: Compare Smile.io vs Customer Loyalty to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smile.io vs Customer Loyalty Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Smile.io \<span\>vs\</span\> Customer Loyalty](https://www.capterra.com.au/compare/169446/218685/smile-io/vs/piggy)

# Compare Smile.io vs Customer Loyalty

Canonical: https://www.capterra.com.au/compare/169446/218685/smile-io/vs/piggy

> Detailed comparison between Smile.io and Customer Loyalty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smile.io | Customer Loyalty |
| **Overall rating** | 4.9/5 | 4.4/5 |
| **Total Reviews** | 67 | 35 |
| **Starting Price** | USD 199.00 | EUR 40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Smile.io

Ecommerce brands on Shopify and BigCommerce, that want to start turning their one-time customers into loyal brand advocates that come back again and again.

### Customer Loyalty

B2C and B2B companies of all sizes looking to grow by increasing customer and employee loyalty. From large franchise chains and retailers, to restaurants, food stores, gyms and web stores.

## Key features

### Smile.io

- API
- Activity Dashboard
- Communication Management
- Customer Activity Tracking
- Customer Profiles
- Customisable Branding
- Customizable Templates
- Discount Management
- Email Marketing
- Gamification
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Point of Sale (POS)
- Rewards Management
- Third-Party Integrations
- Transaction History
- eCommerce Management

### Customer Loyalty

- API
- Activity Dashboard
- Communication Management
- Customer Activity Tracking
- Customer Profiles
- Customisable Branding
- Customizable Templates
- Discount Management
- Email Marketing
- Engagement Tracking
- Gamification
- Loyalty Cards
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Point of Sale (POS)
- Rewards Management
- Third-Party Integrations
- Transaction History
- eCommerce Management

## Links

- [View Smile.io Profile](https://www.capterra.com.au/software/169446/smile-io)
- [View Customer Loyalty Profile](https://www.capterra.com.au/software/218685/piggy)
- [View Original Comparison](https://www.capterra.com.au/compare/169446/218685/smile-io/vs/piggy)

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