---
description: Compare Smile.io vs Open Loyalty to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smile.io vs Open Loyalty Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Smile.io \<span\>vs\</span\> Open Loyalty](https://www.capterra.com.au/compare/169446/171121/smile-io/vs/open-loyalty)

# Compare Smile.io vs Open Loyalty

Canonical: https://www.capterra.com.au/compare/169446/171121/smile-io/vs/open-loyalty

> Detailed comparison between Smile.io and Open Loyalty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smile.io | Open Loyalty |
| **Overall rating** | 4.9/5 | 4.8/5 |
| **Total Reviews** | 67 | 15 |
| **Starting Price** | USD 199.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Smile.io

Ecommerce brands on Shopify and BigCommerce, that want to start turning their one-time customers into loyal brand advocates that come back again and again.

### Open Loyalty

Open Loyalty is perfect for any industry, including retail, ecommerce, D2C, healthcare, sports, and more.&#10;&#10;We have helped 100+ enterprises such as Heineken, JTI, limango, INTERSPORT, and ALDO.

## Key features

### Smile.io

- API
- Activity Dashboard
- Activity Tracking
- Customer Activity Tracking
- Customer Profiles
- Customisable Branding
- Customizable Templates
- Discount Management
- Gamification
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Performance Metrics
- Point of Sale (POS)
- Referral Tracking
- Rewards Management
- Third-Party Integrations
- Transaction History

### Open Loyalty

- API
- Activity Dashboard
- Activity Tracking
- Customer Activity Tracking
- Customer Profiles
- Customisable Branding
- Customizable Templates
- Discount Management
- Engagement Tracking
- Gamification
- Loyalty Cards
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Performance Metrics
- Point of Sale (POS)
- Referral Tracking
- Rewards Management
- Third-Party Integrations
- Transaction History

## Links

- [View Smile.io Profile](https://www.capterra.com.au/software/169446/smile-io)
- [View Open Loyalty Profile](https://www.capterra.com.au/software/171121/open-loyalty)
- [View Original Comparison](https://www.capterra.com.au/compare/169446/171121/smile-io/vs/open-loyalty)

-----

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