15 years helping Australian businesses
choose better software
tawk.to vs Zendesk Suite
Starting Price
USD 0.00
USD 55.00/month
Ratings
Overall
4.6 (323)Overall
4.4 (3,805)Best for
Businesses that wish to communicate with customers and visitors on their website, mobile app or from a free customizable page.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Activity Dashboard
- Customisable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Activity Dashboard
- Customisable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
Deployment
- Cloud-based
- On-premises
- Cloud-based
- On-premises
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat