18 years helping Australian businesses
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Alvaria Cloud vs Enghouse Contact Center
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 90.00/year
USD 65.00/month
Companies that need a cloud contact center or workforce optimization solution for 150+ agents.
Full Market Coverage: from 10-1000's of agents.
Verticals include: FI, Healthcare, Gov’t, Public Sector, Utilities, Education, eCommerce & Retail, Manufacturing, Transportation & Logistics, Service
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat