---
description: Compare Alliance Phones vs Nextiva to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alliance Phones vs Nextiva Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Alliance Phones \<span\>vs\</span\> Nextiva](https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva)

# Compare Alliance Phones vs Nextiva

Canonical: https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva

> Detailed comparison between Alliance Phones and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Alliance Phones | Nextiva |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 2 | 914 |
| **Starting Price** | USD 19.97 | USD 25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Documentation | Videos |

## Best for

### Alliance Phones

Designed for small businesses to help them improve phone, mobile, fax, and email communications.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Alliance Phones

- Access Controls/Permissions
- CRM
- Call Recording
- Call Routing
- Call Screening
- Contact Management
- IVR
- SIP Trunking
- Unified Communications
- Voice Mail
- Voicemail Transcription

### Nextiva

- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Recording
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Customizable Reports
- IVR
- Monitoring
- Performance Management
- SIP Trunking
- Transfers/Routing
- Unified Communications
- Virtual Extensions
- Voice Mail
- Voicemail Transcription

## Links

- [View Alliance Phones Profile](https://www.capterra.com.au/software/167575/alliance-phones-easy-plus)
- [View Nextiva Profile](https://www.capterra.com.au/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Alliance Phones vs Nextiva Comparison - Capterra Australia 2026","description":"Compare Alliance Phones vs Nextiva to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva","about":[{"@id":"https://www.capterra.com.au/software/167575/alliance-phones-easy-plus#software"},{"@id":"https://www.capterra.com.au/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Alliance Phones","description":"Alliance Phones is a hosted business VoIP solution that offers installation, service, integration between phones and systems, and capabilities for small and medium businesses. Alliance Phones connects people through cloud phone solutions for each client. The system enables communication and partnerships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0cfe00f0-4897-48e0-b96e-0904e6e2bdb0.png","url":"https://www.capterra.com.au/software/167575/alliance-phones-easy-plus","@id":"https://www.capterra.com.au/software/167575/alliance-phones-easy-plus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"19.97","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.com.au/software/175788/nextiva","@id":"https://www.capterra.com.au/software/175788/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/30940/voip/software","@type":"ListItem"},{"name":"Alliance Phones vs Nextiva","position":3,"item":"https://www.capterra.com.au/compare/167575/175788/alliance-phones-easy-plus/vs/nextiva","@type":"ListItem"}]}]}
</script>