---
description: Compare Text Request vs Vira to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Vira Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Text Request \<span\>vs\</span\> Vira](https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation)

# Compare Text Request vs Vira

Canonical: https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation

> Detailed comparison between Text Request and Vira. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Vira |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1193 | 7 |
| **Starting Price** | USD 59.00 | USD 50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Vira

Vira is a HubSpot WhatsApp integrat that enables marketers, sales teams, and agencies to scale WhatsApp as a powerful marketing and sales channel through campaigns, automation, and advanced analytics.

## Key features

### Text Request

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- File Sharing
- Interaction Tracking
- Monitoring
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History

### Vira

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- File Sharing
- Interaction Tracking
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Text Request Profile](https://www.capterra.com.au/software/167015/text-request)
- [View Vira Profile](https://www.capterra.com.au/software/206663/whatsapp-automation)
- [View Original Comparison](https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs Vira Comparison - Capterra Australia 2026","description":"Compare Text Request vs Vira to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation","about":[{"@id":"https://www.capterra.com.au/software/167015/text-request#software"},{"@id":"https://www.capterra.com.au/software/206663/whatsapp-automation#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.com.au/software/167015/text-request","@id":"https://www.capterra.com.au/software/167015/text-request#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Vira","description":"Vira brings real-time WhatsApp and Instagram messaging into HubSpot, helping your marketing and sales teams move faster, follow up smarter, and stay fully synced inside your CRM.\n\nWith Vira, you can:\n\n- Run 1:1 or bulk outreach to scale personalized communication\n- Automate replies and routing to qualify and engage leads faster\n- Track all chats in HubSpot for complete context across teams\n- Boost conversions with timely, high-engagement follow-ups\n- Advanced reporting on performance and ROI, all within your HubSpot workspace","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78a3604c-ce93-4959-b562-970d71133836.webp","url":"https://www.capterra.com.au/software/206663/whatsapp-automation","@id":"https://www.capterra.com.au/software/206663/whatsapp-automation#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":7},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Text Request vs Vira","position":3,"item":"https://www.capterra.com.au/compare/167015/206663/text-request/vs/whatsapp-automation","@type":"ListItem"}]}]}
</script>
