---
description: Compare Text Request vs Express Text to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Express Text Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Text Request \<span\>vs\</span\> Express Text](https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text)

# Compare Text Request vs Express Text

Canonical: https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text

> Detailed comparison between Text Request and Express Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Express Text |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 4 |
| **Starting Price** | USD 59.00 | USD 49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Express Text

Retailers, nightclubs, restaurants, marketing agencies, nonprofits, ecommerce businesses, pizza places, real estate, fitness centers, salons, cafes

## Key features

### Text Request

- 2-Way Messaging
- API
- Automated Responses
- Campaign Scheduling
- Contact Management
- Dashboard
- Live Chat
- Mass Texting
- Mobile Alerts
- Monitoring
- Personalization
- Polls/Voting
- Real-Time Data
- Reminders
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### Express Text

- 2-Way Messaging
- Automated Responses
- Contact Management
- Mass Texting
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes

## Links

- [View Text Request Profile](https://www.capterra.com.au/software/167015/text-request)
- [View Express Text Profile](https://www.capterra.com.au/software/177470/express-text)
- [View Original Comparison](https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs Express Text Comparison - Capterra Australia 2026","description":"Compare Text Request vs Express Text to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text","about":[{"@id":"https://www.capterra.com.au/software/167015/text-request#software"},{"@id":"https://www.capterra.com.au/software/177470/express-text#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.com.au/software/167015/text-request","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/167015/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Express Text","description":"Express Text is a software that enables businesses to easily send text message blasts to customers. The SMS marketing platform allows companies across industries like restaurants, bars, salons, and nonprofits to promote events, share coupons, announce sales, and more through opt-in text messaging.","url":"https://www.capterra.com.au/software/177470/express-text","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/177470/express-text#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":4},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Text Request vs Express Text","position":3,"item":"https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/167015/177470/text-request/vs/express-text#breadcrumblist"}]}
</script>