---
description: Compare Text Request vs SMS Broadcast to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs SMS Broadcast Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Text Request \<span\>vs\</span\> SMS Broadcast](https://www.capterra.com.au/compare/167015/172199/text-request/vs/sms-broadcast)

# Compare Text Request vs SMS Broadcast

Canonical: https://www.capterra.com.au/compare/167015/172199/text-request/vs/sms-broadcast

> Detailed comparison between Text Request and SMS Broadcast. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | SMS Broadcast |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1193 | 3 |
| **Starting Price** | USD 59.00 | $0.02 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### SMS Broadcast

Australian businesses who want to reduce communication costs and use SMS messages to reach their customers and employees

## Key features

### Text Request

- API
- Campaign Scheduling
- Contact Management
- Dashboard
- Live Chat
- Mass Texting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Personalization
- Polls/Voting
- Real-Time Chat
- Real-Time Data
- Reminders
- Reporting/Analytics
- Review Monitoring
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### SMS Broadcast

- API
- Contact Management
- Mass Texting
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging

## Links

- [View Text Request Profile](https://www.capterra.com.au/software/167015/text-request)
- [View SMS Broadcast Profile](https://www.capterra.com.au/software/172199/sms-broadcast)
- [View Original Comparison](https://www.capterra.com.au/compare/167015/172199/text-request/vs/sms-broadcast)

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