---
description: Compare Text Request vs tawk.to to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs tawk.to Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Text Request \<span\>vs\</span\> tawk.to](https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to)

# Compare Text Request vs tawk.to

Canonical: https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to

> Detailed comparison between Text Request and tawk.to. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | tawk.to |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1193 | 343 |
| **Starting Price** | USD 59.00 | USD 0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### tawk.to

Businesses that wish to communicate with customers and visitors on their website, mobile app or from a free customizable page.

## Key features

### Text Request

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- File Sharing
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

### tawk.to

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Text Request Profile](https://www.capterra.com.au/software/167015/text-request)
- [View tawk.to Profile](https://www.capterra.com.au/software/167792/tawk-to)
- [View Original Comparison](https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs tawk.to Comparison - Capterra Australia 2026","description":"Compare Text Request vs tawk.to to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to","about":[{"@id":"https://www.capterra.com.au/software/167015/text-request#software"},{"@id":"https://www.capterra.com.au/software/167792/tawk-to#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.com.au/software/167015/text-request","@id":"https://www.capterra.com.au/software/167015/text-request#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"tawk.to","description":"Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f919597e-4bfb-4d4c-a894-3c485db5f2d9.png","url":"https://www.capterra.com.au/software/167792/tawk-to","@id":"https://www.capterra.com.au/software/167792/tawk-to#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":343},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Text Request vs tawk.to","position":3,"item":"https://www.capterra.com.au/compare/167015/167792/text-request/vs/tawk-to","@type":"ListItem"}]}]}
</script>