---
description: Compare Text Request vs Hopper to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Hopper Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Text Request \<span\>vs\</span\> Hopper](https://www.capterra.com.au/compare/167015/1064806/text-request/vs/hopper)

# Compare Text Request vs Hopper

Canonical: https://www.capterra.com.au/compare/167015/1064806/text-request/vs/hopper

> Detailed comparison between Text Request and Hopper. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Hopper |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 1193 | 4 |
| **Starting Price** | USD 59.00 | USD 18.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Hopper

Hopper is a native application for businesses who wish to ineract with their customers trhough WhatsApp without leaving their Salesforce Org.

## Key features

### Text Request

- API
- Activity Dashboard
- Autoresponders
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Personalization
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Template Management
- Transcripts/Chat History

### Hopper

- API
- Activity Dashboard
- Autoresponders
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Personalization
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Template Management
- Transcripts/Chat History

## Links

- [View Text Request Profile](https://www.capterra.com.au/software/167015/text-request)
- [View Hopper Profile](https://www.capterra.com.au/software/1064806/hopper)
- [View Original Comparison](https://www.capterra.com.au/compare/167015/1064806/text-request/vs/hopper)

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