---
description: Compare Text Request vs touchSMS to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs touchSMS Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Text Request \<span\>vs\</span\> touchSMS](https://www.capterra.com.au/compare/167015/1015423/text-request/vs/touchsms)

# Compare Text Request vs touchSMS

Canonical: https://www.capterra.com.au/compare/167015/1015423/text-request/vs/touchsms

> Detailed comparison between Text Request and touchSMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | touchSMS |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1193 | 0 |
| **Starting Price** | USD 59.00 | $0.05 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### touchSMS

Businesses of all sizes requiring an SMS communications solutions. touchSMS is a single user, pre-paid platform. Premium product and service - giving you access to all the tools for 5c/SMS inc gst.

## Key features

### Text Request

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Communication Management
- Contact Management
- Customer Segmentation
- Customizable Templates
- Interaction Tracking
- Mass Texting
- Message Personalization
- Mobile Coupons
- Monitoring
- Real-Time Data
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Third-Party Integrations

### touchSMS

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Communication Management
- Contact Management
- Customer Segmentation
- Customizable Templates
- Interaction Tracking
- Mass Texting
- Message Personalization
- Mobile Coupons
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Third-Party Integrations

## Links

- [View Text Request Profile](https://www.capterra.com.au/software/167015/text-request)
- [View touchSMS Profile](https://www.capterra.com.au/software/1015423/touchsms)
- [View Original Comparison](https://www.capterra.com.au/compare/167015/1015423/text-request/vs/touchsms)

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