---
description: Compare NinjaOne vs Faddom to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NinjaOne vs Faddom Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [NinjaOne \<span\>vs\</span\> Faddom](https://www.capterra.com.au/compare/165889/201265/ninjaone/vs/faddom)

# Compare NinjaOne vs Faddom

Canonical: https://www.capterra.com.au/compare/165889/201265/ninjaone/vs/faddom

> Detailed comparison between NinjaOne and Faddom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NinjaOne | Faddom |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 294 | 20 |
| **Starting Price** | - | USD 1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### NinjaOne

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console.

### Faddom

IT operations teams&#10;Network architects&#10;Enterprise architects&#10;Infrastructure architects&#10;IT managers&#10;IT directors&#10;Network administrators&#10;Cloud migration teams&#10;Data center teams&#10;CIOs

## Key features

### NinjaOne

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Alerts/Escalation
- Asset Discovery
- Customizable Reports
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Monitoring
- Problem Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Server Monitoring

### Faddom

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Alerts/Escalation
- Asset Discovery
- Customizable Reports
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Monitoring
- Problem Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Server Monitoring

## Links

- [View NinjaOne Profile](https://www.capterra.com.au/software/165889/ninjaone)
- [View Faddom Profile](https://www.capterra.com.au/software/201265/faddom)
- [View Original Comparison](https://www.capterra.com.au/compare/165889/201265/ninjaone/vs/faddom)

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