---
description: Compare Mend vs HotDoc to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mend vs HotDoc Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Therapy Software](/directory/32705/therapy/software) > [Mend \<span\>vs\</span\> HotDoc](https://www.capterra.com.au/compare/165634/213272/mend-app/vs/hotdoc)

# Compare Mend vs HotDoc

Canonical: https://www.capterra.com.au/compare/165634/213272/mend-app/vs/hotdoc

> Detailed comparison between Mend and HotDoc. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mend | HotDoc |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 920 | 3 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Mend

We specialize in medium to large healthcare organizations of 20 or more providers.

### HotDoc

General Practitioner&#10;Allied Health&#10;Physiotherapist&#10;Dentist&#10;Psychologist&#10;Podiatrist&#10;Dietitian&#10;Osteopath&#10;Audiologist&#10;Optometrist&#10;Medical specialist

## Key features

### Mend

- API
- Activity Tracking
- Appointment Scheduling
- Care Summaries
- EHR-Agnostic
- For ABA Industry
- Live Chat
- Messaging
- Online Booking
- Patient Engagement Software
- Patient Records Management
- Practice Management
- Prescription Renewal
- Reminders
- Scheduling
- Surveys & Feedback
- Therapy Notes
- Video Conferencing
- Video Consultations
- Website Integration

### HotDoc

- API
- Appointment Scheduling
- Messaging
- Online Booking
- Patient Engagement Software
- Scheduling

## Links

- [View Mend Profile](https://www.capterra.com.au/software/165634/mend-app)
- [View HotDoc Profile](https://www.capterra.com.au/software/213272/hotdoc)
- [View Original Comparison](https://www.capterra.com.au/compare/165634/213272/mend-app/vs/hotdoc)

-----

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