---
description: Compare livepro vs Squirro to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: livepro vs Squirro Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [livepro \<span\>vs\</span\> Squirro](https://www.capterra.com.au/compare/165150/182858/livepro/vs/squirro-customer-insights)

# Compare livepro vs Squirro

Canonical: https://www.capterra.com.au/compare/165150/182858/livepro/vs/squirro-customer-insights

> Detailed comparison between livepro and Squirro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | livepro | Squirro |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 182 | 2 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### livepro

Trusted by contact centers across industries, offering agents accurate, consistent information. It’s used in financial services, utilities, government, and healthcare to enhance customer interactions.

### Squirro

Squirro is tailored for the most regulated industries, designed to enhance productivity and decision-making for enterprises across sectors including finance, insurance, utilities, and more.

## Key features

### livepro

- AI/Machine Learning
- API
- Activity Tracking
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Customizable Reports
- Decision Support Systems
- Document Management
- Full Text Search
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Workflow Management

### Squirro

- AI/Machine Learning
- API
- Activity Tracking
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Customizable Reports
- Decision Support Systems
- Document Management
- Full Text Search
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Workflow Management

## Links

- [View livepro Profile](https://www.capterra.com.au/software/165150/livepro)
- [View Squirro Profile](https://www.capterra.com.au/software/182858/squirro-customer-insights)
- [View Original Comparison](https://www.capterra.com.au/compare/165150/182858/livepro/vs/squirro-customer-insights)

-----

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