---
description: Compare Annex Cloud Loyalty Experience Platform vs Viber to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Annex Cloud Loyalty Experience Platform vs Viber Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Annex Cloud Loyalty Experience Platform \<span\>vs\</span\> Viber](https://www.capterra.com.au/compare/164609/180348/customer-loyalty-cloud/vs/viber)

# Compare Annex Cloud Loyalty Experience Platform vs Viber

Canonical: https://www.capterra.com.au/compare/164609/180348/customer-loyalty-cloud/vs/viber

> Detailed comparison between Annex Cloud Loyalty Experience Platform and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Annex Cloud Loyalty Experience Platform | Viber |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 39 | 4060 |
| **Starting Price** | USD 15,000.00 | - |
| **Free Trial** | - | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### Annex Cloud Loyalty Experience Platform

Lifestyle and identity-driven brands in apparel, beauty, wellness, and manufacturing retail. Multi-channel enterprises where loyalty is a revenue-protection instrument, not a marketing line item.

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### Annex Cloud Loyalty Experience Platform

- API
- Activity Tracking
- Advocate Management
- CRM
- Discount Management
- Email Management
- Engagement Tracking
- Feedback Management
- Loyalty Cards
- Monitoring
- Referral Tracking
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- eCommerce Management

### Viber

- API
- Feedback Management
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Personalization
- Reporting/Analytics
- Video Support

## Links

- [View Annex Cloud Loyalty Experience Platform Profile](https://www.capterra.com.au/software/164609/customer-loyalty-cloud)
- [View Viber Profile](https://www.capterra.com.au/software/180348/viber)
- [View Original Comparison](https://www.capterra.com.au/compare/164609/180348/customer-loyalty-cloud/vs/viber)

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