Zendesk Suite vs HubSpot Service Hub

USD 55.00/month

USD 20.00/month

• Ease of Use

  4.3 (3,998)

• Features & Functionality

  4.4 (3,998)

• Customer Service

  4.3 (3,998)

• Value for Money

  4.2 (3,998)

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• Ease of Use

  4.4 (165)

• Features & Functionality

  4.1 (165)

• Customer Service

  4.6 (165)

• Value for Money

  4.3 (165)

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Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

HubSpot Service Hub helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.

• Account Alerts
• Account Management
• Client Management
• Customizable Reports
• Help Desk Management
• Real-Time Data
• Support Ticket Management
• Survey/Poll Management
• Surveys & Feedback
• Transfers/Routing

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• Account Alerts
• Account Management
• Client Management
• Customizable Reports
• Help Desk Management
• Real-Time Data
• Support Ticket Management
• Survey/Poll Management
• Surveys & Feedback
• Transfers/Routing

See all features

• Cloud-based
• On-premises

• Cloud-based
• On-premises

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat