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Zendesk Suite vs HubSpot Service Hub
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 55.00/month
USD 20.00/month
Overall
4.4 (3,998)Overall
4.4 (165)
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
HubSpot Service Hub helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.
- Account Alerts
- Account Management
- Client Management
- Customizable Reports
- Help Desk Management
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Account Alerts
- Account Management
- Client Management
- Customizable Reports
- Help Desk Management
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat