18 years helping Australian businesses
choose better software
Zendesk Suite vs Zoho BugTracker
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 55.00/month
USD 4.50/month
Overall
4.4
(4,022)
Overall
4.7
(173)
Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.
It is used by small, medium and large industries to track and manage the bug life cycle. It helps them collaborate, log and fix issues and view progress with reports.
- API
- Activity Tracking
- Audit Trail
- Configurable Workflow
- Customizable Reports
- Dashboard
- Issue Management
- Issue Scheduling
- SSL Security
- Workflow Management
- API
- Activity Tracking
- Audit Trail
- Configurable Workflow
- Customizable Reports
- Dashboard
- Issue Management
- Issue Scheduling
- SSL Security
- Workflow Management
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat