Zendesk Suite vs Zoho Social

USD 55.00/month

EUR 15.00/month

• Ease of Use

  4.3 (3,805)

• Features & Functionality

  4.4 (3,805)

• Customer Service

  4.3 (3,805)

• Value for Money

  4.2 (3,805)

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• Ease of Use

  4.7 (3,017)

• Features & Functionality

  4.5 (3,017)

• Customer Service

  4.5 (3,017)

• Value for Money

  4.5 (3,017)

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Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.

• Alerts/Notifications
• Customizable Reports
• Dashboard
• Mobile Access
• Multi-Channel Management
• Real Time Data
• Real Time Notifications
• Search/Filter
• Social Media Monitoring
• Tagging

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• Alerts/Notifications
• Customizable Reports
• Dashboard
• Mobile Access
• Multi-Channel Management
• Real Time Data
• Real Time Notifications
• Search/Filter
• Social Media Monitoring
• Tagging

See all features

• Cloud-based
• On-premises

• Cloud-based
• On-premises

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat