---
description: Compare GoTo Connect vs 8x8 Work to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GoTo Connect vs 8x8 Work Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [GoTo Connect \<span\>vs\</span\> 8x8 Work](https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office)

# Compare GoTo Connect vs 8x8 Work

Canonical: https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office

> Detailed comparison between GoTo Connect and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | GoTo Connect | 8x8 Work |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 668 | 309 |
| **Starting Price** | - | $24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### GoTo Connect

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

## Key features

### GoTo Connect

- API
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Reporting
- Recording
- Screen Sharing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### 8x8 Work

- API
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Reporting
- Recording
- Screen Sharing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

## Links

- [View GoTo Connect Profile](https://www.capterra.com.au/software/163604/GoTo-Connect)
- [View 8x8 Work Profile](https://www.capterra.com.au/software/187525/virtual-office)
- [View Original Comparison](https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GoTo Connect vs 8x8 Work Comparison - Capterra Australia 2026","description":"Compare GoTo Connect vs 8x8 Work to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office","about":[{"@id":"https://www.capterra.com.au/software/163604/GoTo-Connect#software"},{"@id":"https://www.capterra.com.au/software/187525/virtual-office#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office#webpage","publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"name":"GoTo Connect","description":"We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​\n\nGoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b9090766-6a0e-4f4a-9b51-3be3bd405d69.png","url":"https://www.capterra.com.au/software/163604/GoTo-Connect","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/163604/GoTo-Connect#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":668,"ratingValue":4.5},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"8x8 Work","description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/499c576c-8176-4892-a257-5a10c6b697de.png","url":"https://www.capterra.com.au/software/187525/virtual-office","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/187525/virtual-office#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":309,"ratingValue":4.1},"offers":{"price":"24","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/30901/call-tracking/software","@type":"ListItem"},{"name":"GoTo Connect vs 8x8 Work","position":3,"item":"https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/163604/187525/GoTo-Connect/vs/virtual-office#breadcrumblist"}]}
</script>