---
description: Compare Hotjar vs Lyssna to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs Lyssna Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Heatmap Software](/directory/30977/heatmap/software) > [Hotjar \<span\>vs\</span\> Lyssna](https://www.capterra.com.au/compare/163516/178766/hotjar/vs/usabilityhub)

# Compare Hotjar vs Lyssna

Canonical: https://www.capterra.com.au/compare/163516/178766/hotjar/vs/usabilityhub

> Detailed comparison between Hotjar and Lyssna. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Lyssna |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 86 |
| **Starting Price** | USD 39.00 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Lyssna

Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences.

## Key features

### Hotjar

- A/B Testing
- Access Controls/Permissions
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Branding
- For Websites
- Heatmaps
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Video Support
- Visual Analytics

### Lyssna

- A/B Testing
- Access Controls/Permissions
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Branding
- For Websites
- Heatmaps
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Video Support
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.capterra.com.au/software/163516/hotjar)
- [View Lyssna Profile](https://www.capterra.com.au/software/178766/usabilityhub)
- [View Original Comparison](https://www.capterra.com.au/compare/163516/178766/hotjar/vs/usabilityhub)

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