---
description: Compare Hotjar vs Luciq to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs Luciq Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> Luciq](https://www.capterra.com.au/compare/163516/166279/hotjar/vs/instabug)

# Compare Hotjar vs Luciq

Canonical: https://www.capterra.com.au/compare/163516/166279/hotjar/vs/instabug

> Detailed comparison between Hotjar and Luciq. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Luciq |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 541 | 95 |
| **Starting Price** | USD 39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Luciq

Agentic AI, Mobile First, Enterprise Grade Security, Business Impact.

## Key features

### Hotjar

- API
- Collaboration Tools
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Issue Tracking
- Mobile Survey
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Luciq

- API
- Collaboration Tools
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Issue Tracking
- Mobile Survey
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Hotjar Profile](https://www.capterra.com.au/software/163516/hotjar)
- [View Luciq Profile](https://www.capterra.com.au/software/166279/instabug)
- [View Original Comparison](https://www.capterra.com.au/compare/163516/166279/hotjar/vs/instabug)

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