---
description: Compare Medallia Concierge vs RMS to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Concierge vs RMS Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Medallia Concierge \<span\>vs\</span\> RMS](https://www.capterra.com.au/compare/161921/208061/zingle/vs/rms-cloud)

# Compare Medallia Concierge vs RMS

Canonical: https://www.capterra.com.au/compare/161921/208061/zingle/vs/rms-cloud

> Detailed comparison between Medallia Concierge and RMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Medallia Concierge | RMS |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 117 | 412 |
| **Starting Price** | USD 179.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Medallia Concierge

Zingle provides unprecedented connection with guests, members and customers for SMBs and enterprise companies across industries including hospitality, food and beverage, health, fitness and retail.

### RMS

Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas.

## Key features

### Medallia Concierge

- CRM
- Campaign Management
- Contact Management
- Customisable Branding
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Marketing Automation
- Mobile Access
- Multi-Language
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Template Management
- Third-Party Integrations

### RMS

- CRM
- Campaign Management
- Channel Management
- Contact Management
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- For Vacation Rentals
- Lead Management
- Marketing Automation
- Mobile Access
- Multi-Language
- Reporting/Analytics
- Reservations Management
- SMS Messaging
- Social Media Integration
- Template Management
- Third-Party Integrations

## Links

- [View Medallia Concierge Profile](https://www.capterra.com.au/software/161921/zingle)
- [View RMS Profile](https://www.capterra.com.au/software/208061/rms-cloud)
- [View Original Comparison](https://www.capterra.com.au/compare/161921/208061/zingle/vs/rms-cloud)

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