---
description: Compare Contentsquare vs Smartlook to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
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title: Contentsquare vs Smartlook Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Contentsquare \<span\>vs\</span\> Smartlook](https://www.capterra.com.au/compare/161591/164713/contentsquare/vs/smartlook)

# Compare Contentsquare vs Smartlook

Canonical: https://www.capterra.com.au/compare/161591/164713/contentsquare/vs/smartlook

> Detailed comparison between Contentsquare and Smartlook. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Contentsquare | Smartlook |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 116 | 136 |
| **Starting Price** | EUR 49.00 | USD 55.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Contentsquare

Brands who offer products or services on websites, mobile or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.

### Smartlook

SMBs, &#10;E-Commerce sites, &#10;B2B vendors, &#10;Web design agencies, &#10;UX, &#10;Marketers, &#10;CRO specialists

## Key features

### Contentsquare

- API
- Activity Tracking
- Behavioral Analytics
- Conversion Rate Optimisation
- Customer Profiles
- Dashboard
- Engagement Tracking
- For Websites
- Heatmaps
- Issue Tracking
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Real-Time Monitoring
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Time on Site Tracking
- Visitor Tracking
- Visual Analytics

### Smartlook

- API
- Activity Tracking
- Behavioral Analytics
- Conversion Rate Optimisation
- Customer Profiles
- Dashboard
- Engagement Tracking
- For Websites
- Heatmaps
- Issue Tracking
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Real-Time Monitoring
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Time on Site Tracking
- Visitor Tracking
- Visual Analytics

## Links

- [View Contentsquare Profile](https://www.capterra.com.au/software/161591/contentsquare)
- [View Smartlook Profile](https://www.capterra.com.au/software/164713/smartlook)
- [View Original Comparison](https://www.capterra.com.au/compare/161591/164713/contentsquare/vs/smartlook)

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