---
description: Compare LogMeIn Rescue vs Zoho Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LogMeIn Rescue vs Zoho Desk Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Server Management Software](/directory/10019/server-management/software) > [LogMeIn Rescue \<span\>vs\</span\> Zoho Desk](https://www.capterra.com.au/compare/161344/169505/logmein-rescue/vs/zoho-desk)

# Compare LogMeIn Rescue vs Zoho Desk

Canonical: https://www.capterra.com.au/compare/161344/169505/logmein-rescue/vs/zoho-desk

> Detailed comparison between LogMeIn Rescue and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LogMeIn Rescue | Zoho Desk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 163 | 2212 |
| **Starting Price** | USD 149.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LogMeIn Rescue

Enterprise and upper midmarket IT teams, customer support and contact centers, MSPs, BPOs, and GSIs.

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### LogMeIn Rescue

- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM
- Call Logging
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customisable Branding
- Email Management
- Inbound Call Center
- Live Chat
- Multi-Channel Communication
- Project Management
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Video Support

### Zoho Desk

- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM
- Call Logging
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customisable Branding
- Email Management
- Inbound Call Center
- Live Chat
- Multi-Channel Communication
- Project Management
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Video Support

## Links

- [View LogMeIn Rescue Profile](https://www.capterra.com.au/software/161344/logmein-rescue)
- [View Zoho Desk Profile](https://www.capterra.com.au/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.com.au/compare/161344/169505/logmein-rescue/vs/zoho-desk)

-----

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