---
description: Compare Bird vs Twilio to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bird vs Twilio Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Bird \<span\>vs\</span\> Twilio](https://www.capterra.com.au/compare/160795/180158/messagebird/vs/twilio-communications-platform)

# Compare Bird vs Twilio

Canonical: https://www.capterra.com.au/compare/160795/180158/messagebird/vs/twilio-communications-platform

> Detailed comparison between Bird and Twilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bird | Twilio |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 157 | 501 |
| **Starting Price** | USD 50.00 | USD 0.01 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bird

Any business looking to simplify and scale their communications to effectively reach their customers across any channel.

### Twilio

Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, and real estate agents, in over 180 countries.

## Key features

### Bird

- 2-Way Messaging
- API
- Access Controls/Permissions
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Collaboration Tools
- Live Chat
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Phone Key Input
- Polls/Voting
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Unified Communications

### Twilio

- 2-Way Messaging
- API
- Access Controls/Permissions
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Collaboration Tools
- Live Chat
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Phone Key Input
- Polls/Voting
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Unified Communications

## Links

- [View Bird Profile](https://www.capterra.com.au/software/160795/messagebird)
- [View Twilio Profile](https://www.capterra.com.au/software/180158/twilio-communications-platform)
- [View Original Comparison](https://www.capterra.com.au/compare/160795/180158/messagebird/vs/twilio-communications-platform)

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