---
description: Compare Spoke Phone vs 8x8 Work to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spoke Phone vs 8x8 Work Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [Spoke Phone \<span\>vs\</span\> 8x8 Work](https://www.capterra.com.au/compare/159762/187525/spoke-phone/vs/virtual-office)

# Compare Spoke Phone vs 8x8 Work

Canonical: https://www.capterra.com.au/compare/159762/187525/spoke-phone/vs/virtual-office

> Detailed comparison between Spoke Phone and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Spoke Phone | 8x8 Work |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 56 | 309 |
| **Starting Price** | USD 15.00 | $24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Spoke Phone

Companies with 20 to 10,000 employees that have high-value or complex customer conversations, or those operating in regulated industries such as banking, finance, insurance, and healthcare.

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

## Key features

### Spoke Phone

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Virtual Extensions
- Virtual Voicemail

### 8x8 Work

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Spoke Phone Profile](https://www.capterra.com.au/software/159762/spoke-phone)
- [View 8x8 Work Profile](https://www.capterra.com.au/software/187525/virtual-office)
- [View Original Comparison](https://www.capterra.com.au/compare/159762/187525/spoke-phone/vs/virtual-office)

-----

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